F.A.Q.

SHIPPING POLICY

SHIPPING TIME: PLEASE ALLOW 3-5 BUSINESS DAYS TO PROCESS & SHIP YOUR ORDER. ALL ORDERS PLACED AFTER 4PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY (EXCLUDING WEEKENDS AND HOLIDAYS). A CONFIRMATION EMAIL WILL BE SENT ONCE YOUR ORDER HAS LEFT OUR FACILITY. 
LOST OR STOLEN PACKAGES: MELT IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. FOR YOUR CONVENIENCE, WE SHIP ALL OF OUR PACKAGES WITH A TRACKING NUMBER AND INSURANCE. PLEASE CONTACT UPS TO DISPUTE ANY LOST OR STOLEN PACKAGES. 
DAMAGED/MISSING/INCORRECT ITEMS: IN THE EVENT YOU RECEIVE A DAMAGED OR MISSING/INCORRECT ORDER, PLEASE CONTACT US AT INFO@MELTEDGOODS.COM AND WE WILL DO OUR BEST TO ASSIST YOU.

RETURN POLICY

DUE TO THE NATURE OF OUR HANDMADE GOODS, WE ARE UNABLE TO ACCEPT RETURNS. IF THERE IS AN ISSUE WITH YOUR ORDER, PLEASE CONTACT US IMMEDIATELY AT INFO@MELTEDGOODS.COM AND WE WILL DO OUR BEST TO ACCOMMODATE YOU.

BECOME A STOCKIST

WE ARE CURRENTLY ACCEPTING SUBMISSIONS FOR COLLAB OPPORTUNITIES AT RETAIL LOCATIONS AND ONLINE BOUTIQUES. IF YOU'RE INTERESTED IN BECOMING A STOCKIST, PLEASE ENTER YOUR CONTACT INFO BELOW AND A MEMBER OF OUR TEAM WILL REACH OUT TO YOU. IF YOU HAVE ADDITIONAL QUESTIONS, PLEASE EMAIL US AT INFO@MELTEDGOODS.COM

WHOLESALE + PRIVATE LABEL

MELTED GOODS OFFERS WHOLESALE + PRIVATE LABEL OPTIONS. WHETHER YOU'RE STARTING A NEW BUSINESS OR EXPANDING YOUR CURRENT BRAND, WE CAN HELP.
HAVE AN UPCOMING EVENT? MELTED GOODS IS READY TO CELEBRATE WITH YOU. WE MAKE CUSTOM FAVORS FOR:
  • WEDDINGS 
  • BRIDAL SHOWERS
  • BABY SHOWERS
  • BACHELORETTE PARTIES
  • RETIREMENT PARTIES
  • BIRTHDAYS
  • CORPORATE EVENTS
DON'T SEE YOUR EVENT? NO WORRIES. WE DO IT ALL!
FOR MORE INFORMATION, PLEASE LEAVE YOUR CONTACT INFO BELOW OR EMAIL US AT INFO@MELTEDGOODS.COM

INTRODUCING WICK + SIP

YOU'VE PAINTED LONG ENOUGH. LET'S GET LIT.

ELISA F.

CEO + CURATOR OF MELTED GOODS

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