SHIPPING POLICY

SHIPPING TIME: PLEASE ALLOW 3-5 BUSINESS DAYS TO PROCESS & SHIP YOUR ORDER. ALL ORDERS PLACED AFTER 4PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY (EXCLUDING WEEKENDS AND HOLIDAYS). A CONFIRMATION EMAIL WILL BE SENT ONCE YOUR ORDER HAS LEFT OUR FACILITY. 

LOST OR STOLEN PACKAGES: MELT IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. FOR YOUR CONVENIENCE, WE SHIP ALL OF OUR PACKAGES WITH A TRACKING NUMBER AND INSURANCE. PLEASE CONTACT UPS TO DISPUTE ANY LOST OR STOLEN PACKAGES. 

DAMAGED/MISSING/INCORRECT ITEMS: IN THE EVENT YOU RECEIVE A DAMAGED OR MISSING/INCORRECT ORDER, PLEASE CONTACT US AT INFO@MELTEDGOODS.COM AND WE WILL DO OUR BEST TO ASSIST YOU.